You’ll build relationships with our customers, nurture champions and graph advocates, and engage executives with business value reviews and executive business reviews. You’ll capture success criteria, use case details, and business value metrics to build the renewal case and keep Apollo close to our customers. You’ll onboard new customers and develop success plans to guide them through their value realization journey. You’ll manage the customer lifecycle, from onboarding to value realization to expansion and graph advocacy. If anything you read above piqued your interest, let’s have a conversation so you can learn more! What you'll be doing as a CSE at Apollo GraphQL is transforming the software development space by creating a brand new layer in companies' stacks called the Supergraph that helps engineering teams ship faster and build richer experiences than ever before. Gartner estimates that by 2025, 50% of companies will be using GraphQL, and we're the clear market leader. Our open-source product has millions of downloads every week. Companies like Netflix, Walmart, Expedia, Peloton, DoorDash, The New York Times, and Zillow are just a small sample of Apollo's customers. You’ll be working cross-functionally within Apollo to support the reinvention of application development at some of the world’s most exciting brands.Īpollo is the worldwide leader of GraphQL innovation. As the voice of our customers, you’ll help shape the future of the Supergraph. You’ll guide customers through their adoption journey, leading to renewals, expansions, and increased company revenue - all results you can measure. Your technical acumen and ability to connect with customers will mean you can do impactful things as a Customer Success Engineer at Apollo. Are you excited to have an outsized impact on multiple facets of a thriving business whose product is used by some of the world's most prestigious brands? Are you passionate about cutting-edge technology and forging strong, lasting relationships? Then read on!
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